Returns & Refunds

30-day happy guarantee

Not obsessed with your snag? You have 30 days from delivery to return it for a full refund.

How it works

1. Email us via the Contact page with your order number.
2. We'll send you simple return instructions.
3. Once your return is received, your refund is issued to the original payment method within 5–10 business days.

The fine print

• Items should be in original, resellable condition where possible.
• For hygiene reasons, some beauty/personal-care items can't be returned once opened — check the product page.
• Damaged or defective on arrival? We'll make it right at no cost — just send a photo.